Our Services

We can offer assistance with any of the following areas:

Recruitment and Selection:

• Advertising
• Short listing
• Response administration
• Interviewing
• Testing
• Selection

Policies and Procedures:

• Contracts of employment (reviewing, writing or updating)
• Company handbooks (reviewing, writing or updating)
• Policies and procedures – company specific to meet your business needs
• Employment law updates

Advice:

• Maternity and Paternity areas
• Long and short term sickness issues
• Dealing with difficult people situations

Employee Engagement:

• Appraisal/Performance Management systems
• Attitude surveys
• Absence management
• Retention tools

Employee Relations:

• Disciplinary and Grievance process, procedures and hearings
• Having difficult conversations

Redundancy and Restructure support:

• Timescales and action plans
• Consultation meetings
• Selection criteria
• Employee assistance

Training and Development:

Both Management and Employee training on a wide variety of relevant topics including: Appraisal Skills, Team Building, Disciplinary and Grievance, The Role of the Manager, Customer Service, Train the Trainer, Group Training, Interview Skills.

Consultation can be delivered:

Via telephone or email; On-site visits; and can include drafting of letters, documents and policies as required

Only HR was established by Margaret Hansen, a fully qualified HR Manager with 20 years of experience in organisations ranging from the start up business to the large Corporates. She has spent many years as HR Manager for John Lewis and the famous Le Manoir aux Quat’Saisons and associated restaurants, as well as a number of other businesses, prior to founding Only HR.